Notes on “Context-Aware Communication”

September 27, 2008

Context-aware communication is the subfield of context-aware applications dedicated to using context to facilitate human communication. This can include routing messages through different media or even selecting recipients for a message based on context.

The paper had a couple of key insights. One was that the categorization of manual-automatic is not binary, and that in fact we may not even want highly automatic systems since human common sense is likely to be better.  The other key contribution is a summary of a large number of fascinating context-aware communication applications.

I find it difficult to present limitations of this paper. It doesn’t present new science or new work but the summaries are concise and help generate ideas. Furthermore, it is an important reality check for overambitious researchers who believe that an Ubicomp utopia involves automation everywhere.

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